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FAQ

Frequently Ask Questions

Common Questions

Here are some frequently asked questions from our clients

The sightseeing cars produced by our factory belong to scenic spots, golf carts, and are used for sightseeing within the factory area. They are not motor vehicles and cannot be driven on the road.

We are factory direct sales and support customization. Customers provide customized solutions, and we provide products as needed. Before leaving the factory, we take photos and videos for customers, and after satisfaction, we package and ship the products.

To resolve these issues: 1. Replace the brake lines. 2. Replace the master or wheel cylinders. 3. Readjust the brake pads.

We will disassemble and package according to your customized car model and quantity. Remove the roof and tire packaging and fix them with thick iron frames. After you receive the goods, you can assemble the car roof and four tires by yourself. We will minimize the size after packaging to save you transportation costs. If large wholesalers can package and ship in bulk, one container can hold up to 60 golf sightseeing vehicles in bulk. Please contact us for specific vehicle models and packaging sizes. We look forward to your visit!

As each customer's receiving country is different, we will quote FOB to port prices. We will handle the domestic procedures in China, and you only need to pay for the transportation fees from the Chinese port to your local country and the taxes and fees in your country. We can also help you contact the lowest priced shipping company in China. We will actively cooperate as long as you have any needs!

As a manufacturer, we have an obligation to provide three guarantee services for the products we sell. The warranty period for core components is 1 year (from the date of manufacture). Within 1 year, core components such as motors, batteries, controllers, and chargers can be exchanged for new ones if there are quality problems. For foreign customers, our company provides free replacement of parts with quality problems, bears the one-way transportation cost, and provides video technical guidance. If customers place bulk orders, we can arrange technical personnel for on-site training.

Our factory has 15 years of production experience, starting with the production of family cars. Currently, our sightseeing cars are used in large domestic scenic spots, schools, golf courses, and large enterprises. We have 6 production lines and have obtained quality inspection reports and relevant certificates issued by the China National Quality Supervision Administration. We support customer customization, and customers can specify the brand, model, and material style of all accessories. We cooperate with OEM production. Quality and quantity guaranteed delivery.

Orders of 1-10 units will be shipped within 5-7 days, orders of 10-30 units are expected to be shipped within 7-10 days, bulk orders of 50-100 units are expected to be shipped within 15-20 days, and orders of 100-200 units are expected to be shipped within 20-30 days. If there are urgent orders, please notify us to expedite production.

Please contact us to let us know your preferred car model, and we will provide you with the technical specifications in English.

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